Frequently Asked Question

System Installation & Equipment

We handle CO₂, dry powder, foam, wet chemical, and clean agent extinguishers—including refills and hydro testing.

Yes, we offer both. Addressable systems provide precise alerts; conventional systems detect by zones.

Alarms detect and alert, while firefighting systems actively suppress fires (pumps, sprinklers, hose reels, etc.).

FM200 is a clean agent ideal for data centers or areas where water-based systems could cause damage.

Yes. During inspections or AMCs, we replace outdated, expired, or damaged devices.

Maintenance & AMC

Yes. Civil Defense mandates quarterly AMC for fire safety systems in the UAE.

It includes alarms, extinguishers, emergency lights, pumps, hose reels, suppression, and sprinklers.

Smoke and heat detectors should be tested at least once a year with monthly visual checks.

Yes, 24/7 emergency response is available with AMC and even for non-AMC clients.

Absolutely. We offer free inspections and consultations before any service or quotation.

Compliance & Certification

Yes. We handle applications, documentation, and compliance reviews on your behalf.

All our materials are certified and comply with UAE Civil Defense regulations.

We provide the necessary upgrades, repairs, and documentation to bring your system into full compliance.

Yes, full documentation and compliance certificates are issued after every job.

Our systems and engineering follow both NFPA and ISO standards alongside UAE requirements.

Training, Coverage & General Info

Yes, we provide on-site training for your staff and simulated fire response exercises.

We handle residential buildings, offices, warehouses, malls, schools, hospitals, and more.

We’re active across Abu Dhabi, Al Ain, Mussaffah, ICAD with multiple branches.

Our teams are on-call 24/7, with emergency vehicles dispatched across all Emirates.

Yes. We evaluate your property to identify vulnerabilities and propose the right protection plan.